Crash Reporting

Here’s a great article from Joel Spolksy on having your applications report home with crashes. This is a subject of interest to me since two programs I use every day, Trillian and Shrook are crashing on me hourly. I liked the whole Mozilla talkback thing, which helped them fix crashing bugs I saw on WheresGeorge without me ever filing any sort of report, just clicking send when presented with the screen.