Yesterday afternoon, I plugged in my Shuffle to the iBook to refresh my listening content. It didn’t mount as a drive, it didn’t mount in iTunes and it didn’t flash as if it were recharging. I tried a few things like plugging it into a powered hub, plugging into every USB port on every computer in the office and on none of them did it start flashing. It still played and worked, but it wouldn’t communicate or charge. This make me think something was boned in the USB connection part.
I decided to not fart around and go straight to the Apple warranty page, on the assumption that the earlier in the day that I set up the exchange, the fewer days it would take. In fact, the replacement unit was sitting on my front porch at 9 AM EDT. The old one is packed up and ready to drop in the DHL box. All in all, that was a fantastic transaction. The new one has already been pressed into service, is charged up and loaded with my playlist. Nice!