I’ve decided that anytime the phrase “our call is important to us” is uttered to me, unless a live human being is actually speaking it to me, I am going to interpret it as antagonistic bullshit that is self-evidently a lie. If my call actually was more important than keeping call center headcount down, I wouldn’t be listening to your recording in the first place. Do what you have to, but don’t lie to me so transparently as if I don’t understand what is going on. It makes me madder hearing that phrase from a recording than nothing at all.
No It Isn’t
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I agree. I also don’t like it when people ask me “how are you doing today?” Do you really want to know? Do you actually care? If I am having a crappy bad day, are you ready for me to tell you how I am doing and unload all the bile and muck that’s inside me? I think not. You really just want me to smile and say “fine” like everybody else. I mostly feel this when I am having a really bad day. There’s just nothing worse then having someone ask how you are.